Investigating — Search Data Delays — DE and DK Regions

Incident Report for Keepit

Update

We continue to investigate this issue and are working to determine the full scope and cause. All existing backups remain safe and unaffected. We will provide a further update as soon as new information is available

Posted Oct 15, 2026 - 08:15 UTC

Investigating

We are aware of an issue causing delays in search data availability, affecting customers in the DE and DK regions. We are actively investigating and will provide a further update as soon as possible.
All existing backups are safe and unaffected.

Posted Oct 13, 2026 - 09:59 UTC