Snapshot Size Inconsistency

Incident Report for Keepit

Monitoring

The root cause of the issue has been identified and removed. As a result, customer accounts are no longer at risk of further impact. The accounts that were previously affected are currently being reviewed individually to determine the best remediation approach. Additional updates will be provided as remediation progresses

Posted Dec 04, 2025 - 21:23 UTC

Identified

We've detected a discrepancy in the size of snapshots completed during the last 24 hours. We've identified the underlying issues, and are currently mitigating the problem. We expect the issue to be resolved by 19:00 UTC on 04 December 2025

Posted Dec 04, 2025 - 11:46 UTC