Update - We are continuing to monitor for any further issues.
Sep 22, 2024 - 06:09 UTC
Update - We are continuing to monitor for any further issues.
Sep 19, 2024 - 10:04 UTC
Update - We are continuing to monitor for any further issues.
Sep 18, 2024 - 06:56 UTC
Update - We are continuing to monitor for any further issues.
Sep 17, 2024 - 04:58 UTC
Update - We are continuing to monitor for any further issues.
Sep 16, 2024 - 06:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 2024 - 08:12 UTC
Investigating - We are seeing a networking issue against our AU region preventing access to the user interface. Backup jobs seem unaffected. We are currently investigating the cause and extent of the problem.
Sep 13, 2024 - 06:51 UTC
Denmark, Copenhagen (dk-co) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
United States, Washington DC (us-dc) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Australia, Sydney (au-sy) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
United Kingdom, London (uk-ld) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Germany, Frankfurt (de-fr) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Canada, Toronto (ca-tr) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Switzerland, Zurich (ch-zh) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Mobile Apps ? Operational
Desktop Backup ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2024

Unresolved incident: Networking issue in AU region.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024
Sep 18, 2024
Sep 17, 2024
Sep 16, 2024
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Sep 12, 2024
Completed - The scheduled maintenance has been completed.
Sep 12, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:01 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the Denmark (DK-CO) region on September 12. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 11, 15:22 UTC
Completed - The scheduled maintenance has been completed.
Sep 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:00 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the Australia (AU-SY) region on September 12. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 11, 15:21 UTC
Sep 11, 2024
Completed - The scheduled maintenance has been completed.
Sep 11, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 13:30 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the Germany (DE-FR) region on September 11. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 10, 21:07 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 06:30 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the United States (US-DC) region on September 11. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 10, 21:05 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 06:30 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the United Kingdom (UK-LD) region on September 11. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 10, 21:04 UTC
Sep 10, 2024
Completed - The scheduled maintenance has been completed.
Sep 10, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 05:30 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the Canada (CA-TR) region on September 10. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 9, 18:51 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 05:30 UTC
Scheduled - We will be deploying Keepit 9.21.0 to the Switzerland (CH-ZH) region on September 10. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Sep 9, 18:59 UTC
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.