Investigating — Microsoft Graph Synchronization Errors for New Connectors
Update - No new updates from Microsoft. We will share information as soon as it becomes available
Sep 01, 2026 - 19:01 UTC
Identified - We are still working with Microsoft to confirm that their fix has been fully deployed and will provide a further update as soon as new information is available
Aug 26, 2026 - 17:35 UTC
Update - We are still awaiting confirmation from Microsoft that their fix has been fully deployed. We continue to monitor the situation closely and will provide a further update as soon as new information is available
Aug 25, 2026 - 13:04 UTC
Investigating - Following our earlier resolution update, customers have reported that the issue persists. We have confirmed this and are actively investigating in collaboration with Microsoft, whose fix appears to not yet be fully deployed.
We will provide a further update as soon as we have confirmation from Microsoft.
Aug 21, 2026 - 19:06 UTC
Denmark, Copenhagen (dk-co) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
United States, Washington DC (us-dc) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
Australia, Sydney (au-sy) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
United Kingdom, London (uk-ld) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
Germany, Frankfurt (de-fr) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
Canada, Toronto (ca-tr) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
Switzerland, Zurich (ch-zh) Degraded Performance
User Interface Operational
API Operational
SaaS Backup Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Unresolved incident: Investigating — Microsoft Graph Synchronization Errors for New Connectors.

Aug 31, 2026
10.24.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 31, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 07:00 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the Denmark (DK-CO) region on Aug 31. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 27, 16:21 UTC
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
10.24.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 27, 16:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:01 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the United States (US-DC) region on Aug 27. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 26, 14:16 UTC
10.24.0 - Keepit Release
Completed - The Denmark region deployment has been rescheduled to August 31. No services are impacted
Aug 27, 16:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the Denmark (DK-CO) region on Aug 27. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 26, 14:17 UTC
Aug 26, 2026
Intermittent Connectivity Issues — DE/FR Region
Resolved - This incident has been resolved.
Aug 26, 20:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 13:12 UTC
Investigating - We are aware of intermittent connectivity issues in the DE/FR region caused by a scheduled network maintenance by our infrastructure provider, which is causing problems with login. We will provide a further update once the maintenance is complete
Aug 25, 14:12 UTC
10.24.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 26, 17:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:01 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the United Kingdom (UK-LD) region on Aug 26. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 25, 15:41 UTC
10.24.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 26, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:00 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the Germany (DE-FR) region on Aug 26. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 25, 15:42 UTC
Aug 25, 2026
10.24.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 25, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 07:01 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the Canada (CA-TR) region on Aug 25. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 24, 17:33 UTC
10.24.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 25, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 07:00 UTC
Scheduled - We will be deploying Keepit 10.24.0 to the Australia (AU-SY) region on Aug 25. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 24, 17:35 UTC
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Backup Job Failures – CH Region
Resolved - This incident has been resolved.
Aug 21, 19:07 UTC
Investigating - Some customers in the Switzerland region are experiencing backup job failures on their connectors. We are actively investigating the root cause. Further updates will follow
Aug 20, 21:27 UTC
← Incident History Powered by Atlassian Statuspage