In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 2026 - 14:00 UTC
Scheduled - We will be deploying Keepit 10.16.0 to the Germany (DE-FR) region on Jan 29. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 29, 2026 14:00 - Jan 30, 2026 00:00 UTC
Denmark, Copenhagen (dk-co) Operational
User Interface Operational
API Operational
SaaS Backup Operational
United States, Washington DC (us-dc) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Australia, Sydney (au-sy) Operational
User Interface Operational
API Operational
SaaS Backup Operational
United Kingdom, London (uk-ld) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Germany, Frankfurt (de-fr) Under Maintenance
User Interface Under Maintenance
API Under Maintenance
SaaS Backup Under Maintenance
Canada, Toronto (ca-tr) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Switzerland, Zurich (ch-zh) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance – Physical Server Relocation in Germany (DE-FR) region Feb 2, 2026 06:00 - Feb 6, 2026 15:00 UTC

We are performing a planned maintenance to relocate one side of our physical server infrastructure to a different location in Frankfurt as part of ongoing infrastructure optimization and growth. During this maintenance window, redundancy will be temporarily reduced, and overall capacity may be lower. As a result, minor performance degradation is possible. No service interruptions are expected during this process.
We will closely monitor all services throughout the maintenance and provide updates if anything changes.

Posted on Jan 28, 2026 - 21:50 UTC
Jan 29, 2026

Unresolved incident: 10.16.0 - Keepit Release.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Resolved - This incident has been resolved.
Jan 27, 10:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 10:10 UTC
Identified - We have identified an issue affecting backups of SharePoint and OneDrive file versions. The root cause has been identified, and a fix is in progress.
Existing file versions remain safe and preserved, with no impact to previously backed-up data. Further updates will be shared as they become available.

Jan 22, 14:57 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the United States (US-DC) region on Jan 19. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 16, 14:14 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Denmark (DK-CO) region on Jan 19. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 16, 14:12 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:45 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Germany (DE-FR) region on Jan 15. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 14, 17:12 UTC
Completed - The scheduled maintenance has been completed.
Jan 15, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the United Kingdom (UK-LD) region on Jan 15. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 14, 17:10 UTC