Keepit Status

Investigating — Microsoft Graph Synchronization Errors for New Connectors

Update - No new updates from Microsoft. We will share information as soon as it becomes available
Sep 01, 2026 - 19:01 UTC

Identified - We are still working with Microsoft to confirm that their fix has been fully deployed and will provide a further update as soon as new information is available
Aug 26, 2026 - 17:35 UTC

Update - We are still awaiting confirmation from Microsoft that their fix has been fully deployed. We continue to monitor the situation closely and will provide a further update as soon as new information is available
Aug 25, 2026 - 13:04 UTC

Investigating - Following our earlier resolution update, customers have reported that the issue persists. We have confirmed this and are actively investigating in collaboration with Microsoft, whose fix appears to not yet be fully deployed.
We will provide a further update as soon as we have confirmation from Microsoft.
Aug 21, 2026 - 19:06 UTC

Denmark, Copenhagen (dk-co) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

United States, Washington DC (us-dc) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

Australia, Sydney (au-sy) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

United Kingdom, London (uk-ld) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

Germany, Frankfurt (de-fr) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

Canada, Toronto (ca-tr) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

Switzerland, Zurich (ch-zh) Degraded Performance

User Interface Operational

API Operational

SaaS Backup Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

10.25.0 - Keepit Release Sep `10`, `2026` `07:00`-`17:00` UTC

We will be deploying Keepit 10.25.0 to the Switzerland (CH-ZH) region on Sep 10. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Posted on Sep 09, 2026 - 13:31 UTC

Past Incidents

Sep `9`, `2026`

No incidents reported today.

Sep `8`, `2026`

No incidents reported.

Sep `7`, `2026`

No incidents reported.

Sep `6`, `2026`

No incidents reported.

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

No incidents reported.

Sep `3`, `2026`

No incidents reported.

Sep `2`, `2026`

No incidents reported.

Sep `1`, `2026`

Unresolved incident: Investigating — Microsoft Graph Synchronization Errors for New Connectors.

Aug `31`, `2026`

10.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Aug 31, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 07:00 UTC

Scheduled - We will be deploying Keepit 10.24.0 to the Denmark (DK-CO) region on Aug 31. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 27, 16:21 UTC

Aug `30`, `2026`

No incidents reported.

Aug `29`, `2026`

No incidents reported.

Aug `28`, `2026`

No incidents reported.

Aug `27`, `2026`

10.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Aug 27, 16:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:01 UTC

Scheduled - We will be deploying Keepit 10.24.0 to the United States (US-DC) region on Aug 27. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 26, 14:16 UTC

10.24.0 - Keepit Release

Completed - The Denmark region deployment has been rescheduled to August 31. No services are impacted
Aug 27, 16:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 UTC

Scheduled - We will be deploying Keepit 10.24.0 to the Denmark (DK-CO) region on Aug 27. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 26, 14:17 UTC

Aug `26`, `2026`

Intermittent Connectivity Issues — DE/FR Region

Resolved - This incident has been resolved.
Aug 26, 20:06 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 13:12 UTC

Investigating - We are aware of intermittent connectivity issues in the DE/FR region caused by a scheduled network maintenance by our infrastructure provider, which is causing problems with login. We will provide a further update once the maintenance is complete
Aug 25, 14:12 UTC

10.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Aug 26, 17:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:01 UTC

Scheduled - We will be deploying Keepit 10.24.0 to the United Kingdom (UK-LD) region on Aug 26. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 25, 15:41 UTC

10.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Aug 26, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:00 UTC

Scheduled - We will be deploying Keepit 10.24.0 to the Germany (DE-FR) region on Aug 26. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 25, 15:42 UTC